Terms & Conditions

This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of Tretly.com website.


These terms of use (the “ Terms of Use”) govern your use of our website tretly.com(the “ Website”). The Website Or Application is referred to as the “Platform”. Please read these Terms of Use carefully before you use the services. If you do not agree to these Terms of Use, you may not use the services on the Platform. By using the Platform, you shall be contracting with HM ESCAN PRIVATE LIMITED. and you signify your acceptance to the Terms of Use and other HM ESCAN policies (including but not limited to the Cancellation & Refund Policy, Privacy Policy and Take Down Policy) as posted on the Platform from time to time, which takes effect on the date on which you download, install or use the Services, and create a legally binding arrangement to abide by the same.
The Platform is operated and owned by HM ESCAN PRIVATE LIMITED, A Company incorporated under the Companies Act, 2013 (18 Of 2013) and having its registered office at 385M+5GQ, SWM RIICO Residential Colony, Bichhwal, Bikaner, Rajasthan 334006. For the purpose of these Terms of Use, wherever the context so requires, ”you” shall mean any natural or legal person who has agreed to become a buyer or customer on the Platform by providing Registration Data while registering on the Platform as a registered user using any computer systems. The terms “Tretly”, “we”, “us” or “our” shall mean HM ESCAN PRIVATE LIMITED.
Tretly enables transactions between participant restaurants/merchants and buyers, dealing in prepared food and beverages (“ Platform Services”). The buyers (“ Buyer/s”) can place orders (“ Orders”) from variety of products listed and offered for sale by merchants including but not limited to the restaurants and eateries (“ Merchant/s”), on the Platform and Fudr enables to identify the location of Buyer with in the premises of participant restaurants/merchants.


These Terms of Use are subject to modifications at any time. We reserve the right to modify or change these Terms of Use and other Tretly policies at any time by posting changes on the Platform, and you shall be liable to update yourself of such changes, if any, by accessing the changes on the Platform. You shall, at all times, be responsible for regularly reviewing the Terms of Use and the other Tretly policies and note the changes made on the Platform. Your continued usage of the services after any change is posted constitutes your acceptance of the amended Terms of Use and other Tretly policies. As long as you comply with these Terms of Use, Tretly grants you a personal, non-exclusive, non-transferable, limited privilege to access, enter, and use the Platform. By accepting these Terms of Use, you also accept and agree to be bound by the other terms and conditions and Tretly policies (including but not limited to Cancellation & Refund Policy, Privacy Policy and Notice and Take Down Policy) as may be posted on the Platform from time to time.
All commercial/contractual terms are offered by and agreed to between Buyers and Merchants alone. The commercial/contractual terms include without limitation price, taxes, shipping costs, payment methods, payment terms, date, period and mode of delivery, warranties related to products and services and after sales services related to products and services. Tretly does not have any control or does not determine or advise or in any way involve itself in the offering or acceptance of such commercial/contractual terms between the Buyers and Merchants. Tretly may, however, offer support services to Merchants in respect to, payment collection, call centre, and other services, pursuant to independent contracts executed by it with the Merchants.
Tretly does not make any representation or warranty as to the item-specifics (such as legal title, creditworthiness, identity, etc.) of any of the Merchants. You are advised to independently verify the bona fides of any particular Merchant that you choose to deal with on the Platform and use your best judgment in that behalf. All Merchant offers and third party offers are subject to respective party terms and conditions. Tretly takes no responsibility for such offers.
Tretly neither make any representation or warranty as to specifics (such as quality, value, salability, etc.) of the products or services proposed to be sold or offered to be sold or purchased on the Platform nor does implicitly or explicitly support or endorse the sale or purchase of any products or services on the Platform. Tretly accepts no liability for any errors or omissions, whether on behalf of itself or third parties.
Tretly is not responsible for any non-performance or breach of any contract entered into between Buyers and Merchants on the Platform. Tretly cannot and does not guarantee that the concerned Buyers and/or Merchants will perform any transaction concluded on the Platform. Tretly is not responsible for unsatisfactory or non-performance of services or damages or delays as a result of products which are out of stock, unavailable or back ordered.
Tretly assumes the role of facilitator, and does not at any point of time during any transaction between Buyer and Merchant on the Platform come into or take possession of any of the products or services offered by Merchant. At no time shall Tretly hold any right, title or interest over the products nor shall Tretly have any obligations or liabilities in respect of such contract entered into between Buyer and Merchant.
Tretly is only providing a platform for communication and it is agreed that the contract for sale of any of the products or services shall be a strictly bipartite contract between the Merchant and the Buyer. In case of complaints from the Buyer pertaining to food efficacy, quality, or any other such issues, Tretly shall notify the same to Merchant. The Merchant shall be liable for redressing Buyer complaints. In the event you raise any complaint on any Merchant accessed using our Platform, we shall assist you to the best of our abilities by providing relevant information to you,such as details of the Merchant and the specific Order to which the complaint relates, to enable satisfactory resolution of the complaint.
Please note that there could be risks in dealing with underage persons or people acting under false pretense

You agree, undertake and confirm that your use of the Platform will be strictly governed by the following binding principles:

1) You shall not host, display, upload, download, modify, publish, transmit, update or share any information which:
  • belongs to another person and which you do not have any right to;
  • is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libellous, slanderous, criminally inciting or invasive of another’s privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatsoever; or unlawfully threatening or unlawfully harassing including but not limited to “indecent representation of women” within the meaning of the Indecent Representation of Women (Prohibition) Act, 1986;
  • is misleading or misrepresentative in any way;
  • is patently offensive to the online community, such as sexually explicit content, or content that promotes obscenity, paedophilia, racism, bigotry, hatred or physical harm of any kind against any group or individual;
  • harasses or advocates harassment of another person;
  • involves the transmission of “junk mail”, “chain letters”, or unsolicited mass mailing or “spamming”;
  • promotes illegal activities or conduct that is abusive, threatening, obscene, defamatory or libellous;
  • infringes upon or violates any third party’s rights [including, but not limited to, intellectual property rights, rights of privacy (including without limitation unauthorized disclosure of a person’s name, email address, physical address or phone number) or rights of publicity];
  • promotes an illegal or unauthorized copy of another person's copyrighted work (see “copyright complaint” below for instructions on how to lodge a complaint about uploaded copyrighted material), such as providing pirated computer programs or links to them, providing information to circumvent manufacture-installed copy-protect devices, or providing pirated music or links to pirated music files;
  • contains restricted or password-only access pages, or hidden pages or images (those not linked to or from another accessible page);
  • provides material that exploits people in a sexual, violent or otherwise inappropriate manner or solicits personal information from anyone;
  • provides instructional information about illegal activities such as making or buying illegal weapons, violating someone’s privacy, or providing or creating computer viruses;
  • contains video, photographs, or images of another person (with a minor or an adult);
  • tries to gain unauthorized access or exceeds the scope of authorized access to the Platform or to profiles, blogs, communities, account information, bulletins, friend request, or other areas of the Platform or solicits passwords or personal identifying information for commercial or unlawful purposes from other users;
2) Your correspondence or business dealings with, or participation in promotions of, advertisers found on or through the Platform, including payment and delivery of related products or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such advertiser. We shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such advertisers on the Platform
3) It is possible that other users (including unauthorized users or ‘hackers’) may post or transmit offensive or obscene materials on the Platform and that you may be involuntarily exposed to such offensive and obscene materials. It also is possible for others to obtain personal information about you due to your use of the Platform, and that the recipient may use such information to harass or injure you. We do not approve of such unauthorized uses, but by using the Platform You acknowledge and agree that we are not responsible for the use of any personal information that you publicly disclose or share with others on the Platform. Please carefully select the type of information that you publicly disclose or share with others on the Platform.
4) Tretly shall have all the rights to take necessary action and claim damages that may occur due to your involvement/participation in any way on your own or through group/s of people, intentionally or unintentionally in DoS/DDoS (Distributed Denial of Services), hacking, pen testing attempts without our prior consent or a mutual legal agreement.

Account Registration Or Use Of The Platform

You represent that you are entitled to disclose your Third Party Account login information to us and/or grant us access to your Third Party Account (including, but not limited to, for use for the purposes described herein), without breach by you of any of the terms and conditions that govern your use of the applicable Third Party Account and without obligating us to pay any fees or making us subject to any usage limitations imposed by such third party service providers.
By granting us access to any Third Party Accounts, you understand that we will access, make available and store (if applicable) any content or information that you have provided to and stored in your Third Party Account (“ SNS Content”) so that it is available on and through the Platform via your Tretly Account.
Unless otherwise specified in these Terms of Use, all SNS Content, if any, will be considered to be your content for all purposes of these Terms of Use.
Depending on the Third Party Accounts, you choose, and subject to the privacy settings that you have set in such Third Party Accounts, personally identifiable information that you post to your Third Party Accounts will be available on and through your Tretly Account on the Platform.
Please note that if a Third Party Account or associated service becomes unavailable or our access to such Third Party Account is terminated by the third party service provider, then SNS Content will no longer be available on and through the Platform.
You agree to provide accurate, current and complete information during the registration process and to update such information to keep it accurate, current and complete.
We reserve the right to suspend or terminate your Tretly Account and your access to the Services (i) if any information provided during the registration process or thereafter proves to be inaccurate, not current or incomplete; (ii) if it is believed that your actions may cause legal liability for you, other users or us; and/or (iii) if you are found to be non- compliant with the Terms of Use.
You are responsible for safeguarding your password. You agree that you will not disclose your password to any third party and that you will take sole responsibility for any activities or actions under your Tretly Account, whether or not you have authorized such activities or actions. You will immediately notify us of any unauthorized use of your Tretly Account.
Goods and services purchased from the Platform are intended for your personal use and you represent that the same are not for resale or you are not acting as an agent for other parties.

Conditions For Banking And Financial Work

The Platform allows you to book food orders and we will notify the participating restaurant/merchant of such order, subject to the terms and conditions set forth herein.
Tretly does not own, sell, resell and/or control the Merchants or related services provided by them. You understand that any order placed by you will be subject to the terms and conditions set forth in these Terms of Use, including, but not limited to, the availability of the Product.
As a general rule, all food orders placed on the platform are considered confirmed.
We are not committed to refund of any kind of cancellation of ordered food.
All payments made against the purchases/services on the Platform by you shall be compulsorily in Indian Rupees acceptable in the Republic of India. The Platform will not facilitate transactions with respect to any other form of currency with respect to the purchases made on Platform. You can pay by (i) credit card or debit card or net banking or cash; (ii) any other RBI approved payment method at the time of booking an order. You understand, accept and agree that the payment facility provided by Tretly is neither a banking nor financial service but is merely a facilitator providing an electronic, automated online electronic payment, collection and remittance facility for the transactions on the Platform using the existing authorized banking infrastructure and credit card payment gateway networks. Further, by providing payment facility, Tretly is neither acting as trustees nor acting in a fiduciary capacity with respect to the transaction or the transaction price.
The prices reflected on the Platform are determined solely by the Merchant and are listed based on Merchant’s information.
Disclaimer: Prices on any product(s) as is reflected on the Websites may due to some technical issue, typographical error or product information supplied by Merchant be incorrectly reflected and in such an event Merchant may cancel such your order(s).


Final tax bill will be issued by the merchant along with the order to the buyer and Tretly is collecting the payment only on behalf of such merchant. All applicable taxes and levies, their rates and the manner of application of such taxes on the bill are being levied and determined by the Merchant. Tretly assumes no responsibility for the legal correctness/validity of the levy of such taxes. The sole responsibility for any legal issues arising on taxes will rest with the merchant.
The Merchant shall be solely responsible for any warrantee/guarantee of the food products sold to the Buyers and in no event shall be the responsibility of Tretly.
The transaction is bilateral between the Merchant and Buyer and therefore, Tretly is not liable to charge or deposit any taxes applicable on such transaction.
Please note that we cannot control any amount that may be charged to you by your bank related to our collection of the total amount, and we disclaim all liability in this regard.
In connection with your order, you will be asked to provide customary billing information such as name, billing address and credit card information either to us or our third party payment processor. You agree to pay us for the order placed by you on the Platform, in accordance with these Terms, using of the methods described under clause VII (6) above. You hereby authorize the collection of such amounts by charging the credit card provided as part of requesting the booking, either directly by us or indirectly, via a third party online payment processor or by one of the payment methods described on the Platform. If you are directed to our third-party payment processor, you may be subject to terms and conditions governing use of that third party’s service and that third party’s personal information collection practices. Please review such terms and conditions and privacy policy before using the Platform services.


As a general rule you shall not be entitled to cancel your order once you have placed the order.
However, in the unlikely event of an item on your order being unavailable, restaurant will contact you to inform you of such unavailability.


You shall be entitled to a refund only if you pre-pay for your order at the time of placing your order on the Platform and only in the event of any of the following circumstances:
Restaurant/merchant cancelling the order at the time of confirmation due to unavailability of the items you ordered for at the time of booking.
Hotel decision on refunds shall be at hotel sole discretion and shall be final and binding.
All refund amounts shall be credited to your account within 3-4 business days in accordance with the terms that may be stipulated by the bank which has issued the credit / debit card.
tretly will not be responsible for any type of refunds

Terms of service

  1. You agree and acknowledge that we shall not be responsible for:
  2. The services or goods provided by the Merchant including, but not limited, serving of food orders suiting your requirements and needs;
  3. The Merchant’s services or goods not being up to your expectations or leading to any loss, harm or damage to you;
  4. The availability or unavailability of certain items on the menu; or
  5. The Merchant serving the incorrect orders.
  6. . The details of the menu and price list available on the Platform are based on the information provided by the Merchants and we shall not be responsible for any change or cancellation or unavailability.
  7. Services provided:
  1. You might be required to provide your credit or debit card details to the approved payment gateways while making the payment. In this regard, you agree to provide correct and accurate credit/ debit card details to the approved payment gateways for availing the Services. You shall not use the credit/ debit card which is not lawfully owned by you, i.e. in any transaction, you must use your own credit/ debit card. The information provided by you will not be utilized or shared with any third party unless required in relation to fraud verifications or by law, regulation or court order. You will be solely responsible for the security and confidentiality of your credit/ debit card details. We expressly disclaim all liabilities that may arise as a consequence of any unauthorized use of your credit/ debit card.
  2. You agree and acknowledge that neither us nor the Merchant shall be liable in the event of you failing to adhere to the Terms of Use
  3. Each purchase on the Service shall contain necessary instructions to redeem the Services. The terms of the Services shall be governed by these Terms of Use and any other terms as set out in such document confirm such sale of Service. You shall not be entitled to receive any credit, refund or cash back for the value of the goods sold if you fail to redeem the goods within the expiry date or in accordance with the terms therein.
  4. You confirm that we shall not be responsible for any deficiency in payment of consideration payable towards the goods purchased from the Services.

No Endorsement

We do not endorse any Merchant. In addition, although these Terms of Use require you to provide accurate information, we do not attempt to confirm, and do not confirm if it is purported identity. We will not be responsible for any damage or harm resulting from your interactions with other Members.
By using the Services, you agree that any legal remedy or liability that you seek to obtain for actions or omissions of other Members or other third parties will be limited to a claim against the particular.
Members or other third parties who caused you harm and you agree not to attempt to impose liability on, or seek any legal remedy from us with respect to such actions or omissions.

General terms of use

Persons who are “incompetent to contract” within the meaning of the Indian Contract Act, 1872 including minors, un-discharged insolvents, etc. are not eligible to use the Platform. Only individuals who are 18 years of age or older may use the Platform and avail Services. If you are under 18 years of age and you wish to download, install, access, or use the Platform, your parents or legal guardian must acknowledge and agree to the Terms of Use and Privacy Policy. Should your parents or legal guardian fail to agree or acknowledge the Terms of Use and Tretly policies, you shall immediately discontinue its use. Tretly reserves the right to terminate your Membership and/or deny access to the platform if it is brought Tretly’s notice that you are under the age of 18 years.
If you choose to use the Platform, it shall be your responsibility to treat your user identification code, password, and any other piece of information that we may provide, as part of our security procedures, as confidential and not disclose the same to any person or entity other than us. We shall at times and our sole discretion reserve the right to disable any user identification code or password if you have failed to comply with any of the provisions of these Terms of Use.
As we are providing the Services in cities in India, we have complied with the applicable laws of India in making the Platform and its Content available to you. If the Platform is accessed from outside India, it will be entirely at your own risk. If you choose to access or use the Platform from locations outside or outside India, you do so on your own and shall be responsible for the consequences and shall be governed by applicable laws, regulations, bye-laws, licenses, registrations, permits, authorizations, Will ensure compliance with the rules and regulations. guidelines.
You understand and agree that your use of the Services does not include the provision of a computer or mobile device or other necessary equipment to access it. You also understand and acknowledge that use of the Platform requires Internet connectivity and telecommunication links. You will bear the expenses incurred for accessing and using the Platform and availing the Services, and we will not, under any circumstances, be responsible or liable for such costs.
By using the Platform you represent and warrant that:
All registration information you submit is truthful, lawful, and accurate, and that you agree to maintain the accuracy of such information.
Your use of the Platform will be solely for your personal use and you will not authorize others to use your account, including through your profile or email address, and that you may access your account through your account, including any email message. We are solely responsible for all content published or displayed by. , and others Your interactions with Users and you will comply with all applicable local, state, national and foreign laws, treaties and regulations, including data privacy, international communications and the transmission of technical or personal data.
You will not submit, post, upload, distribute, or otherwise make available or transmit any content that: (a) is defamatory, abusive, harassing, insulting, threatening, or that could be deemed to be stalking or constitute an invasion of a right of privacy of another person; (b) is bigoted, hateful, or racially or otherwise offensive; (c) is violent, vulgar, obscene, pornographic or otherwise sexually explicit; (d) is illegal or encourages or advocates illegal activity or the discussion of illegal activities with the intent to commit them.
All necessary licenses, consents, permissions and rights are owned by you and no payment or permission or authorization is required from any other party or entity to use, distribute or otherwise exploit in all manner permitted by these Terms of Use and the Privacy Policy, all trademarks, copyrights, patents, trade secrets, privacy and publicity rights and/or other proprietary rights contained in any Content you submit, post, upload, distribute or otherwise transmit or make available.
You will not use the Platform in any way that is unlawful or causes harm to us or any other person or entity, as determined in our sole discretion.
You will not use any other person's username, password, or other account information, or any other person's name, likeness, voice, image, or photograph or impersonate any person or entity or associate with any person or entity Will not misrepresent your identity or affiliation.
You will not remove or modify any Content on the Platform, including but not limited to legal notices, disclaimers, or proprietary notices such as copyright or trademark symbols, logos, that you do not have or express permission to modify Is.
You will not post or contribute any information or data that is obscene, indecent, obscene, obscene, profane, racist, sexist, discriminatory, objectionable, abusive, harmful, harassing, threatening, shameful, malicious, defamatory, hateful can be dangerous, defamatory. , untrue or political or contrary to our interest.
You will not access the Platform or use the Platform without the right to cause harm, interfere with, or disrupt:
the Platform or any part of the Platform Software; Or
any device or any network on which the Platform is stored or any third party device
You indemnify and fully indemnify Truly and/or any of its officers and representatives from any cost, damage, liability, or other consequence of any action by users of the Platform and in particular from any of your Also forgive the claim. any applicable law of India. Despite its reasonable efforts on that part, Trutly cannot take responsibility for or control the information provided by other users that is made available on the Platform. You may find other user information objectionable, harmful, inconsistent, inaccurate or misleading. Please exercise caution and practice safe trading while using the platform.

Access to the Platform, Accuracy, and security

We endeavor to make the Platform available during merchant working hours. However, we do not represent that access to the Platform will be uninterrupted, timely, error free, free of viruses or other harmful components or that such defects will be corrected.
We do not warrant that the Platform will be compatible with all hardware and software which you may use. We shall not be liable for damage to, or viruses, or other code that may affect, any equipment (including but not limited to your mobile device), software, data, or other property as a result of your download, installation, access to, or use of the Platform or you're obtaining any material from, or as a result of using, the Platform. We shall also not be liable for the actions of third parties.
We do not represent or warrant that the information available on the Platform will be true, accurate or otherwise reliable.
We reserve the right to suspend or withdraw access to the Platform temporarily or permanently at any time without notice to you individually, or to all Users. We may reinstate suspended users at any time at our sole discretion. A suspended user may not register or attempt to register with us or use the Platform in any way until such user is reinstated by us.
If the Platform is accessed on a mobile device, it is not associated, affiliated, sponsored, endorsed or in any way associated with any Platform operator, including, without limitation, Apple, Google, Android or RIM Blackberry (each an " operator").
Your download, installation, access to or use of the Platform is also bound by the Operator's Terms and Conditions.
You and we acknowledge that these Terms of Use are concluded only between you and us, and not with any operator, and that we, not those operators, are solely responsible for the Platform and its content, in accordance with these Terms of Use to the extent specified in.
The license granted to you for the Platform is limited to a non-transferable license to use the Platform on a mobile device that you own or control and as permitted by these Terms of Use.
We are solely responsible for providing any support services in connection with the Platform as required under applicable law. You and we acknowledge that an operator is under no obligation to provide any maintenance and support services in connection with the Platform.
You and we acknowledge that we, not the respective operator, are responsible for addressing any claim by you or any third party relating to the Platform or your possession and/or use of the Platform, including but limited to are not: (i) make any claim that the Platform fails to comply with any applicable legal or regulatory requirement; and (ii) a claim arising under consumer protection or similar law.
You and we acknowledge that, in the event of a claim by a third party that the Platform or your rights and use of the Platform infringes that third party's intellectual property rights, we, not the operator concerned, will thoroughly investigate, Will be responsible for the rescue. Settlement and discharge of any such intellectual property infringement claim.
When using the Platform you must comply with the terms of any applicable third-party agreements (for example you must ensure that your use of the Platform is not in breach of your mobile device agreement or any wireless data service agreement).
You and we acknowledge and agree that the operator concerned, and that operator's subsidiaries, are third party beneficiaries of these Terms of Use, and that, upon acceptance of these Terms of Use, that operator shall have the right (and shall be deemed to have accepted the right) to enforce these Terms of Use against you as a third party beneficiary.


The Platform may be subject to continuous upgrades, and some functions and features may not be fully operational.
Due to irregularities in the electronic delivery of information and limitations inherent in providing information obtained from multiple sources, there may be delays, omissions or inaccuracies in the content provided on the Platform or delays or errors in its functionality. Platform. As a result, we do not represent that the information posted is correct in every respect.
You acknowledge that third-party services are available on the platform. we may have formed partnerships or alliances with some of these third parties from time to time in order to facilitate the provision of certain services to you. however, you acknowledge and agree that at no time are we making any representation or warranty regarding any third party’s services nor will we be liable to you or any third party for any consequences or claims arising from or in connection with such third party including, and not limited to, any liability or responsibility for, death, injury or impairment experienced by you or any third party. you hereby disclaim and waive any rights and claims you may have against us with respect to third party’s / merchant's services.
Tretly disclaims and all liability that may arise due to any violation of the food safety and standards act, 2006 and applicable rules and regulations made thereunder and such liability shall be attributable to the merchant.
While the materials provided on the platform were prepared to provide accurate information regarding the subject discussed, the information contained in these materials is being made available with the understanding that we make no guarantees, representations or warranties whatsoever, whether expressed or implied, with respect to professional qualifications, expertise, quality of work or other information herein. further, we do not, in any way, endorse any service offered or described herein. in no event shall we be liable to you or any third party for any decision made or action taken in reliance on such information.
The information below is provided "as is". We and/or our employees make no warranties or representations regarding the timeliness, content, sequence, accuracy, effectiveness or completeness of any information or data provided herein or whether the information or data provided herein can be relied upon. Usually multiple responses can be provided from different sources and it is left to the decision of the users depending on their specific circumstances whether to use, adapt, modify or change the suggestions or with any other sources they have Use them in combination, thereby freeing us as such. In addition, our consultants, business associates, associates, business partners and employees are free from commercial liability of any kind.
In no event will we be liable for any damages (including without limitation, direct, indirect, incidental, special, consequential or exemplary damages, damages resulting from personal injury/wrongful death, and lost benefits, lost data or including damage caused by business interruption) ), as a result of any service provided by a third party or merchant accessed through the Platform, whether based on warranty, contract, tort, or any other legal principle and advises us of the possibility of such damages given or not.


We either own the intellectual property rights or have the right to use non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub-licensable (through multiple levels) intellectual property, published in and on the Platform on this in the material.
You may print a copy and download the citation(s) of any page(s) from the Platform for your personal reference and you can draw the attention of others within your organization to the content available on the Platform.
You must not modify paper or digital copies of any Content that you have printed or downloaded, and you must not use any images, photographs, video or audio sequences or any graphics separately from any text.
You must not use any part of the Content on the Platform for commercial purposes without obtaining a license to do so from us or our licensors.
If you print, copy or download any part of the Platform in violation of these Terms of Use, your right to use the Platform will terminate immediately and you will be given, at our option, any copy of the Content created by You. must be returned or destroyed.

Processing of the information provided by you

We process information provided by you to us in accordance with our Privacy Policy

Third-Party Content

We will not warrant that other user are or will be complying with any other provisions of the foregoing terms or these Terms of Use, and, as between you and us, you will incur loss or injury as a result of any such deficiency. assumes all risks. of compliance.
You acknowledge that when you access a link that leaves the Platform, the site you enter is not controlled by us and that various Terms of Use and Privacy Policy may apply. By assessing links to other sites, you acknowledge that we are not responsible for those sites. We reserve the right, although we are not obligated to do so, to and/or disable links to third-party sites on the Platform.


If any of these Terms of Use should be determined to be illegal, invalid, or otherwise unenforceable by reason of the laws of any state or country in which these Terms of Use are intended to be effective, to the extent and authority Within the territory where the term is illegal, invalid or unenforceable, it shall be set aside and removed and the remaining Terms of Use shall survive, remain in full force and effect and shall remain binding and enforceable.


You shall not assign or transfer the contract between you and us to assign or transfer or transfer to any other person.

Government Law and about Dispute Resolution

These Terms of Use are governed by the laws of India. Any action, suit, or other legal proceeding initiated to resolve any matter relating to or under this Platform shall be subject to the jurisdiction of the courts in Bikaner, India.

IP Notice and Take Down Policy

Truly has put the IP notice and take down policy ("Take Down Policy") in place so that intellectual property owners can easily report listings that violate their right to ensure that infringing products are removed from the Site. Because they undermine buyer and good seller trust. .
Only the Intellectual Property Rights owner may report potentially infringing products or listings through the take-down policy through a notice of infringement in the specified format. If you are not the intellectual property right owner, you can still help by contacting the rights owner and encouraging them to contact us.
(Note: Tretly cannot and does not verify that merchants have the right or ability to sell or distribute their listed products. Trely, however, is committed to ensuring that item listings are not the intellectual property of third parties. rights, when an authorized representative of the rights owner properly reports them.)

Contact Us

You can contact us with any questions or comments (including all inquiries related to copyright infringement) regarding this Platform.

Office address

Near Pnb Bank, Lunn Ji Modi Ka Katla
Shri Dungargarh, Bikaner - 331803.
Phone : +91 9414148576
Email : info@tretly.com